> For the complete documentation index, see [llms.txt](https://creco-1.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://creco-1.gitbook.io/docs/guide/en/support/terms.md).

# Terms of Service

{% hint style="warning" %}
This is a reference translation. The Korean original is the authoritative version.
{% endhint %}

> Hello. This is NEXT LEVEL Studio Inc, growing together with creators.
>
> To protect the rights of Members who use the Creco service, we have written these Terms in a way that is easy to understand and clearly communicated.
>
> Details not covered in these Terms follow what is displayed on the service screens, and content posted on the service screens has the same effect as content written in these Terms.
>
> **Please be sure to review this before using the Creco service.**

### Article 1 (Purpose)

The purpose of these Creco Terms of Service (hereinafter the "Terms") is to set out the rights, obligations, and responsibilities of the "Company" and its Members, as well as other necessary matters, in relation to the use of the Creco service provided by NEXT LEVEL Studio Inc (hereinafter the "Company").

### Article 2 (Effect and Amendment of the Terms)

1. These Terms take effect for all "Members" who agree to them, upon being posted on the Creco website or announced by other means.
2. The "Company" may amend these Terms as necessary, within a scope that does not violate applicable laws such as the Act on the Regulation of Terms and Conditions and the Act on the Consumer Protection in Electronic Commerce. When these Terms are amended, the "Company" shall specify the effective date, the reason for the amendment, and the principal changes, and shall notify "Members" through an in-service announcement or by email from at least 7 days before the effective date. However, for changes unfavorable to "Members", the "Company" shall give individual notice with a prior grace period of at least 30 days.
3. A "Member" may express consent to or refusal of the amended Terms. If a "Member" does not expressly refuse before the effective date, the "Member" is deemed to have consented to the amended Terms.
4. If a "Member" does not consent to the amended Terms, the "Member" may discontinue use of the service and terminate the service agreement.
5. If the amendment has a material effect on "Members", the "Company" may obtain separate express consent before applying the amended Terms.

### Article 3 (Rules Outside the Terms)

1. Matters not stipulated in these Terms are governed by applicable laws, the operating policies, usage rules, help documents, and in-service announcements or notices established by the "Company" (hereinafter the "Detailed Guidelines"), and any separate written agreement entered into between a "Member" and the "Company" (hereinafter the "Written Agreement").
2. When the "Company" establishes or changes the Detailed Guidelines, it shall post the content on the service screens or notify "Members" by an appropriate method such as email.
3. The Detailed Guidelines form part of these Terms. However, the Detailed Guidelines are effective only within the scope delegated by these Terms, and changes unfavorable to "Members" are subject to the amendment procedure set out in these Terms.
4. Where a separate Written Agreement has been entered into between a "Member" and the "Company", the Written Agreement prevails to the extent that it conflicts with these Terms or the Detailed Guidelines.

### Article 4 (Definitions)

The terms used in these Terms are defined as follows. Terms other than those below may be additionally defined in individual provisions of these Terms, and among terms not separately defined, statutory terms follow the definitions in the relevant laws.

* "Service" means all services provided by the "Company" through Creco.
* "Member" (or "User") means a person who agrees to these Terms, signs up for Creco, and receives the "Service", and comprises "Owner Members" and "Participant Members".
* "Owner Member" means a Member who has requested the "Company" to create a "Workspace", who manages the "Workspace" and "Projects", and who bears the "Payment" obligation toward the "Company".
* "Participant Member" means a "Member" who has been granted "Permission" by an "Owner Member" to access a "Workspace" or "Project", as a party related to that "Owner Member".
* "Workspace" means the largest unit provided by the "Service", a unit in which a "Member" can manage multiple "Projects" at the organizational level.
* "Project" means a unit for managing "Materials" and "Members", a unit in which "Members" and "Materials" can be managed on the basis of "Project Processes", "Episodes", and the like.
* "Project Process" means the classification of work handled within a "Project" (hereinafter the "Process").
* "Episode" is created by a "Member" for each "Project" and means a unit that has an order and in which "Materials" can be managed by "Project Process".
* "Permission" means allowing or restricting a "Member's" actions or access with respect to a "Workspace", "Project", "Project Process", and the like within the "Service".
* "Work" means the original of a creative work uploaded by a "Member" in order to use the "Service", including files and image files.
* "Related Materials" means data created or uploaded by a "Member" within the "Service" in connection with a "Work", such as feedback, meeting notes, and guidelines.
* "Materials" means all information and data, including "Works" and "Related Materials", created by a "Member" in the "Service".
* "Paid Service" collectively means the features and services that an "Owner Member" uses by paying consideration to the "Company" among the "Service".
* "Payment" means an "Owner Member" paying the usage fee through the "Company" (or a payment method / payment agency procedure designated by the "Company") in order to use the "Paid Service".
* "Subscription" means a form of service use in which the "Paid Service" is paid for on a recurring basis, such as monthly or annually. Unless the "Owner Member" cancels, the subscription is automatically renewed on the same conditions at the end of each usage period, and the usage fee for the next period may be charged.
* "Plan" means a unit into which the "Paid Service" is divided so that it can be subscribed to, by "Workspace", "Storage", "Assistant usage", and the like.
* "Seat" means a seat unit allocated to a user account in order to use the features provided in a "Workspace".
* "Storage" means the storage space for data created and retained in a "Workspace". Usage is calculated based on the total volume of retained data, including "Materials" uploaded within the "Workspace".
* "Assistant usage" means the usage unit that may be deducted or consumed when using certain features provided in a "Workspace" (for example, the Assistant).
* "Discount" means reducing a certain amount or a certain percentage from the usage fee (or payment amount) that an "Owner Member" is required to pay, in accordance with the conditions and methods set by the "Company".
* "Commitment Discount" means a "Discount" provided by the "Company" to a "Member" on the premise that a certain usage period is maintained or other specified conditions are fulfilled.
* "Discount Reimbursement" means the amount that a "Member" must return to the "Company" due to termination before the end of the commitment period after receiving a "Commitment Discount", or due to failure to fulfill the commitment conditions.
* "Coupon" means a means provided so that a "Member" can receive a "Discount" at the time of "Payment", in accordance with the conditions set by the "Company".
* "Coupon Code" means the letters, numbers, or a combination thereof issued by the "Company" so that a "Member" can register or apply a "Coupon" by entering it on a "Service" screen.
* "Coupon Validity Period" means the period during which a "Member" can register or apply a "Coupon" by entering a "Coupon Code".
* "Number of Coupon Applications" means the number of times a "Coupon" may actually be applied to recurring "Payments" so that the "Discount" benefit is provided.
* "Target Workspace" means a "Workspace" separately designated by the "Company" so that a particular "Coupon" can be applied to it.

### Article 5 (Formation of the Agreement)

1. The service agreement between the "Company" and a "Member" is formed when the "Member" agrees to these Terms and makes an offer by applying for provision of the "Service" in accordance with the procedure provided by the "Company", and the "Company" indicates its acceptance by an appropriate method.
2. The "Company" may defer or refuse acceptance of a "Member's" application for provision of the "Service" in the following cases.
   * Where the "Member" has refused to provide required information
   * Where the application was made using another person's information or false information
   * Where the application was made for the purpose of disrupting public order
   * Where the application was made by a person whose account use has been suspended for violating applicable laws, the terms of service, or the like
   * Where the applicant has obstructed the "Company's" business or caused damage to the "Company", or where there are objective grounds to suspect that the application was made for such a purpose
   * Where the application is for commercial purposes rather than direct use of the "Service"
   * Where the application cannot be accepted for other physical or technical reasons
3. If the "Company" accepts a "Member's" application for provision of the "Service" despite the existence of grounds under Paragraph 2, the "Company" may subsequently take appropriate restrictive measures, such as restricting the "Member's" use of the service or terminating the agreement.

### Article 6 (Notices and Announcements)

1. The "Company" gives notices under these Terms by electronic means, through the email address, phone number, or the like provided by the "Member".
2. The "Company" may, in lieu of notices addressed to an unspecified number of "Members", post an announcement in the "Service" by electronic means for one week or longer. However, matters that have a material effect on a Member's use of the service shall be notified individually.

### Article 7 (Use of the "Service")

1. The "Company" provides "Members" with a "Service" in which members can upload "Works", "Related Materials", and the like, and interact with one another, by "Workspace" or by "Project".
2. "Members" may use the "Service" using information and communication devices such as computers and mobile phones. The specific content and conditions of use of individual services can be found in the Detailed Guidelines and elsewhere.
3. The "Company" provides all "Members" with the same "Service" content in principle. However, in accordance with applicable laws such as the Juvenile Protection Act, or due to special circumstances relating to the provision of individual services, the "Company" may provide the service by classifying users by age or by a certain rating, or may restrict use of the service, for example by varying the content, hours of use, or number of uses of the service. Details in this regard can be found in the guidance and announcements on each "Service".
4. "Members" may use the service at all times. However, if a ground for suspension of provision of the "Service" set out in these Terms arises, a "Member's" use of the "Service" may be temporarily suspended.
5. "Members" may use the "Service" provided by the "Company" on a paid or free basis. The "Company" posts the specific content and conditions of use of the "Paid Service" on the service screens.
6. An "Owner Member" may invite other "Participant Members" to a "Workspace" or "Project" as participants. However, if invitations are sent indiscriminately to third parties who are not the intended users, the "Company" may temporarily suspend the "Owner Member's" use of the "Service".
7. An "Owner Member" may grant the management and invitation permissions for a "Workspace" or "Project", or the "Payment" permission, as set out in Paragraph 6, to another "Participant Member" by the method specified in the "Service". In these Terms, the provisions relating to the "Owner Member's" management of and invitations to a "Workspace" or "Project" and to "Payment" apply equally to a "Participant Member" granted such permissions.
8. "Members" may freely create "Works" or "Related Materials" within the "Service". However, if materials created by a Member contain any of the following expressions, the "Company" may request their deletion or delete them.
   * Expressions that violate the laws of the Republic of Korea or of a foreign country
   * Expressions relating to a crime in the Republic of Korea or in a foreign country
   * Expressions for the commercial purposes of a "Member" or a third party
   * Expressions containing obscenity, violence, cruelty, gambling, or the like
   * Expressions that disrupt public order
   * Expressions that damage the reputation of the "Company" or a third party
   * Expressions that infringe the legal rights of the "Company" or a third party, including intellectual property rights
   * Discriminatory expressions that infringe an individual's human rights or right to equality

### Article 8 (Suspension of the "Service")

1. The "Company" may suspend the "Service" in the following situations. Even in such cases, fees for the "Paid Service" continue to accrue unless the "Company" permanently discontinues the "Service" or unless otherwise provided in these Terms.
   * Where system inspection or updates relating to the "Service" are carried out
   * Where unavoidable reasons arise, such as repair, replacement, or other maintenance work on facilities relating to the provision of the "Service"
   * Where a contract between the "Company" and a third party relating to the provision of the "Service" ends or is terminated
   * Where a telecommunications service provider (as specified in the Telecommunications Business Act) suspends its communications service
   * Where there is a risk of disruption to normal service operation due to a national emergency, facility defects, or other legal or technical failures
2. If a "Member" acts in violation of these Terms, the "Company" may suspend provision of the "Service" until the violation is deemed to have been remedied. Even in such cases, fees for the "Paid Service" continue to accrue.
3. Where the "Company" suspends the "Service" due to a ground under any subparagraph of Paragraph 1, the "Company" may announce in advance, on the service access screen or the service website, the matters relating to the suspension and the expected suspension period. However, where advance announcement is impossible due to reasons beyond the Company's control (facility failures or system failures without the Company's intent or negligence), the announcement may be made afterwards.
4. Where suspension of the "Service" exceeds 48 hours due to reasons attributable to the "Company", the "Company" may extend the "Service" period by the length of the suspension. However, the "Company" is not otherwise liable for damages incurred by "Members" as a result of the suspension of the "Service".

### Article 9 (Obligations of the "Member")

1. "Members" are responsible for verifying that "Materials" do not infringe the rights of third parties. If the rights of a third party are infringed, all responsibility lies with the "Member".
2. "Members" must manage their accounts and must not provide account information to third parties or allow it to be leaked.
3. "Members" may not circumvent, delete, modify, disable, weaken, or damage the information protection functions within the service; use robots, spiders, scrapers, or other automated means to access the service; decompile, reverse engineer, or disassemble software or other products or processes accessible through the "Service"; insert code or products or manipulate the "Service" in any manner; or use data mining, data harvesting, or data extraction methods.
4. "Members" may not upload, post, email, or otherwise send or transmit material designed to interrupt, destroy, or limit the functionality of computer software or hardware or telecommunications equipment relating to the "Service", including computer viruses and other computer code, files, or programs.
5. "Members" may not engage in the following acts in connection with use of the "Service". If a "Member" nevertheless engages in any of the following acts, the "Company" may take measures against the "Member", such as deleting "Materials", temporarily or permanently suspending the account, claiming damages, or filing a criminal complaint or accusation.
   * Acts that violate the laws of the Republic of Korea or of a foreign country
   * Acts that violate these Terms (including individual terms or policies)
   * Unlawful acts that directly or indirectly use the "Service"
   * Signing up as a member by entering fraudulent information
   * Obstructing the "Company's" business by deception, force, or the like
   * Obstructing a "Member's" use of the "Service" by deception, force, or the like
   * Misappropriating another person's personal information or payment method
   * Providing one's own account or payment method to a third party (including creating a security interest, trust, or the like) or permitting its use
   * Infringing the legal rights of the "Company" or a third party, including intellectual property rights
   * Damaging the reputation or credit of the "Company" or a third party
   * Posting information containing obscenity, violence, cruelty, gambling, or the like
   * Discriminatory acts that infringe an individual's human rights or right to equality
   * Using the "Service" for one's own or a third party's commercial purposes without the "Company's" prior permission
   * Collecting third-party information without authorization
   * Damaging or obstructing the "Service" operated by the "Company", or overloading its servers
   * Transmitting or posting information other than that specified by the "Company" (computer programs)

### Article 10 (Obligations of the Company)

1. The "Company" shall not engage in any act prohibited by applicable laws or these Terms, or contrary to public morals, and shall use its best efforts to provide the "Service\
   " continuously and reliably.
2. The "Company" shall put in place security systems and other measures in accordance with the Personal Information Protection Act and related laws so that "Members" can use the service safely, shall endeavor to protect Members' personal information, and shall be liable for misappropriation or leakage of Members' personal information caused by reasons attributable to the "Company".
3. Applicable laws and the "Company's" privacy policy apply to the protection and use of personal information. However, the "Company's" privacy policy does not apply to linked sites other than the "Service" and the "Company's" official website.
4. The "Company" shall maintain the personnel and systems necessary to appropriately handle "Members'" complaints or requests for remedy arising in connection with use of the "Service".
5. Where the "Company" recognizes as justified an opinion or complaint raised by a "Member" in connection with use of the "Service", it shall address it. The "Company" may communicate the handling process and results to the "Member" through the "Service", the "Company" website, email, or a dedicated customer inquiry messenger.

### Article 11 (Protection of Intellectual Property)

1. Ownership of all "Materials" created or uploaded in the "Service" is deemed to belong to the "Member" who uploaded those "Materials". The "Company" does not claim any ownership of a "Member's" "Materials".
2. "Members" may manage access permissions to the "Materials" they manage.
3. "Members" may apply additional security settings (read-only, password protection, and the like) to particular "Projects" or "Materials".
4. The "Company" applies technical and administrative security measures that meet industry standards, such as encryption and access control, to protect "Members'" "Materials". However, "Members" are responsible for maintaining the security of their own accounts and must not share passwords or account information with third parties.
5. The "Company" operates backup and recovery procedures to the extent it deems necessary for service operations. However, this is an operating policy for providing the service, and it does not guarantee whether particular data can be retained or recovered, the scope or timing of recovery, or the time at which recovery is completed. Data may be lost or damaged in whole or in part due to technical or operational limitations or failures of third-party services, and in such cases the "Company" bears no liability unless there is intent or gross negligence on the part of the Company. "Members" are responsible for maintaining separate backups of important data.
6. The "Company" does not review or reuse "Materials" created by a "Member" without authorization.
7. Where the "Service" is unavoidably discontinued, the "Company" shall use its best efforts to enable "Members" to receive their "Materials" in the manner they prefer.

### Article 12 (Payment)

1. For a "Member" to use the "Paid Service", the "Owner Member" must complete "Payment" in accordance with the procedure set by the "Company". "Payment" is made in advance before the "Paid Service" begins, and the "Payment" amount includes tax.
2. "Subscription" is a method in which "Payment" is made periodically according to the billing cycle designated by the "Company" — monthly or annually, as selected by the "Owner Member". Each unit usage period is renewed through "Payment", and unless the "Owner Member" expresses an intention to cancel, "Payment" may be made automatically at the end of each usage period.
3. "Members" may apply a "Discount" or "Coupon" to a "Subscription" or other "Paid Service" in accordance with the methods and conditions set by the "Company". The scope of application and the method of use of "Coupons" are as set out in the following subparagraphs. However, the target, scope, method, and number of applications of a "Discount" or "Coupon", and whether they can be combined, may vary according to "Company" policy, individual guidance, or the "Service" screens, and they may not apply to certain paid items.
   * A "Coupon" may be registered or applied by a "Member" entering a valid "Coupon Code", and the "Company" may issue, activate, deactivate, or set or change the conditions of application of "Coupons" as necessary.
   * The target of a "Coupon" may be set, as determined by the "Company", as part or all of the "Workspace", "Assistant usage", "Storage", or the total payment amount.
   * A "Coupon" may be registered or applied only within the "Coupon Validity Period" set by the "Company", and after the "Coupon Validity Period" has passed it cannot be registered, re-registered, or applied.
   * A "Coupon" may be applied as a percentage discount or a fixed-amount discount in accordance with the conditions set by the "Company", and where a maximum discount amount is set, it is not applied beyond that limit.
   * Where a "Number of Coupon Applications" is set, the "Coupon" is applied for the specified number of actual recurring "Payment" cycles. The "Coupon" is not applied to payments made after the "Number of Coupon Applications" has been fully used.
   * A "Coupon" issued for a particular "Workspace" may be applied only in that "Target Workspace" and does not apply to other "Workspaces".
   * "Members" may not use "Coupons" by fraudulent means or transfer, sell, lend, or share them with third parties, and the "Company" may take measures such as restricting, canceling, or reclaiming "Coupons" used in violation of the Terms, operating policies, or individual guidance.
   * Where payment fails on the "Billing Date" and the payment is not actually completed, whether the "Coupon" applies to that cycle and whether the "Number of Coupon Applications" is decremented follow "Company" policy or the criteria displayed on the "Service" screens.
4. The "Company" may provide a "Commitment Discount" to a "Member" through a separate agreement, an individual contract, promotional guidance, or the "Service" screens, on the premise that a certain usage period is maintained or specified conditions are fulfilled.
5. The composition of "Plans" and their usage restrictions are as follows.
   * A "Workspace" "Plan" may include a number of "Seats", and an "Owner Member" may allocate those "Seats" to "Participant Members" of the "Workspace". "Participant Members" to whom no "Seat" is allocated may be restricted from accessing the "Workspace" and using its features.
   * A "Seat" is allocated to only one user account at a time. The total number of "Seats" is limited according to the "Plan" subscribed to.
   * Where the limit provided by a "Storage" "Plan" is exceeded, the "Company" may restrict the features of the "Workspace", and in such cases the "Owner Member" may lift the restriction by a method provided by the "Company", such as upgrading the plan.
   * An "Assistant usage" "Plan" grants "Assistant usage" that can be used during each usage period, and unused "Assistant usage" expires at the end of the usage period and does not carry over. Even where an "Owner Member" purchases "Assistant usage", the purchased "Assistant usage" expires at the end of that usage period (for example, if the billing date is the 1st of each month and the purchase is made on the 14th, it expires on the following 1st).
6. "Owner Members" must note the following regarding the "Subscriptions" they manage.
   * An "Owner Member" may set and change the date on which recurring "Payment" for the "Subscription" is made (hereinafter the "Billing Date") within the range provided by the "Company".
   * An "Owner Member" may change the "Plan" included in the "Subscription".
   * When upgrading a "Plan", the "Owner Member" may choose to make "Payment" now and apply the change to the current "Subscription" immediately, or to have it applied from the next "Billing Date".
   * Where any "Plan" included in the "Subscription" is downgraded, the change cannot be applied immediately and takes effect from the next "Billing Date". However, where a downgrade is attempted beyond current usage, the "Company" may restrict use of the "Service" or restrict the downgrade.
   * An "Owner Member" must provide the information required for "Payment" (payment method information, billing information, and the like) accurately and keep it up to date, and the "Owner Member" bears any disadvantage arising from errors in the "Owner Member's" information.
   * Where payment fails on the "Billing Date", the "Company" shall inform the "Owner Member" and may retry the payment during a grace period.
   * If payment is not completed by the end of the grace period, the "Subscription" may be terminated in accordance with these Terms, and use of the service may be restricted from the time of termination.

### Article 13 (Withdrawal of Offer and Termination)

1. "Members" may terminate the service at any time in accordance with the termination procedure set by the "Company". However, termination may be restricted in cases specified in these Terms, such as for the "Paid Service".
2. For the "Paid Service", in accordance with applicable laws such as the Act on the Consumer Protection in Electronic Commerce, a "Member" may withdraw the offer by contacting customer support only where the "Member" has not used the "Service" provided by the "Company" within 7 days from the start date or renewal date of the "Paid Service" (in the case of a "Subscription"; the same applies below), and the "Company" shall refund the payment amount within the period prescribed by law.
3. An "Owner Member" may schedule cancellation of a "Subscription" through a feature within the "Service", in which case renewal does not take place from the next "Billing Date".
4. An "Owner Member" may terminate the "Paid Service" by contacting customer support more than 7 days after the start date or renewal date of the "Paid Service". In this case, the termination procedure proceeds as follows.
   * Where the "Subscription" is on a monthly basis, the "Paid Service" is terminated on the next billing date. The "Paid Service" can be used normally until termination.
   * Where the "Subscription" is on an annual basis, the "Paid Service" is terminated on the day corresponding to the next billing date that would apply had the "Subscription" been on a monthly basis, calculated from the time of termination. From the amount paid annually, the "Company" deducts the "Subscription" amount that would have accrued had payment been made monthly up to the month of termination, together with the "Discount Reimbursement" and a penalty of 10% of the remaining amount, and refunds the balance.<br>
5. The "Company" may terminate the "Service" in any of the following cases.
   * Where a "Member" does not consent to the amended Terms and, given the content of the "Service", the pre-amendment Terms cannot be applied to that "Member"
   * Where payment for a "Subscription" to the "Paid Service" is not completed within the grace period set out in these Terms
   * Where these Terms otherwise provide that the "Company" may terminate
6. Where a "Paid Service" paid for with a "Coupon" or "Commitment Discount" applied is terminated, the amount already paid is refunded in accordance with the following subparagraphs.
   * Where a "Member" cancels the "Subscription" before the end of the commitment period after receiving a "Commitment Discount", fails to meet the conditions on which the commitment was premised, or otherwise breaches the terms of the commitment, the "Company" may claim the entire discount amount provided in consideration of the commitment from the "Member" as a "Discount Reimbursement".
   * The "Discount Reimbursement" is the entire total discount amount the "Member" received under the commitment, and the specific conditions of application, commitment period, applicable "Plan", discount details, and reimbursement criteria are notified in advance through the "Service" screens, individual guidance, contract documents, or the like.
   * However, where withdrawal of the offer is recognized under applicable laws, or where the "Subscription" is terminated or normal use of the "Service" becomes impossible due to reasons attributable to the "Company", the full "Discount Reimbursement" is not claimed.
   * Where a "Payment" to which a "Coupon" was applied is canceled, the offer is withdrawn, or a refund is made, the refund amount is calculated based on the amount actually paid after the "Coupon" was applied. Whether the "Coupon" is restored following a cancellation, withdrawal of offer, or refund follows "Company" policy or the criteria displayed on the "Service" screens.
7. Where the "Paid Service" is terminated, the "Company" retains, for 30 days, those "Materials" in the "Owner Member's" "Workspace" that were created in connection with the "Paid Service", and after 30 days the "Company" may delete them in accordance with its policy. "Members" must back up their "Materials" themselves before deletion.
8. Where "Materials" are deleted under these Terms, the "Company" bears no liability whatsoever for the deleted "Materials", including any obligation to restore them or to pay monetary compensation. However, where applicable laws so require, where a dispute with a "Member" is objectively expected to arise, or at the "Company's" election, the "Company" may retain the "Materials" separately without deleting them, and in such cases the "Company" may charge the storage costs and the like incurred in retaining the "Materials".

### Article 14 (Disclaimer of the "Company")

1. Suspension and restriction of the "Service"
   * Where it is difficult for the "Company" to continue operating the "Service" due to bankruptcy, commencement of rehabilitation proceedings, material difficulty in service operation, or the like, the "Company" may suspend all or part of the "Service" from 30 days after the date of prior notice to "Members". In this case, the "Company" shall refund to "Members" an amount calculated on a pro rata daily basis for the remaining period of the "Service" for which "Payment" was made.
2. Disclaimer for failures caused by third-party services (cloud, communications, payment, storage, transmission, and the like)
   * The "Service" may rely on facilities, platforms, APIs, and networks provided by third parties (hereinafter "Third-Party Services"), such as cloud infrastructure, CDN/transmission networks, data storage, messaging/notifications, payment gateways (PG), electronic signature/identity verification, maps, and email, in order to provide the service smoothly.
   * The "Company" bears no liability for damages arising from failures, delays, suspensions, errors, policy changes, billing changes, or discontinuation of Third-Party Services, or from reasons attributable to Third-Party Service providers.
3. Security incidents such as hacking and viruses
   * The "Company" implements technical and administrative measures to secure the level of safety required by applicable laws and notifications.
   * Nevertheless, the "Company" bears no liability for damages arising from reasons beyond the "Company's" reasonable control, such as unlawful intrusion by third parties (hacking), malicious code, DDoS, exploitation of vulnerabilities, network failures, or infection of a user's device.
4. Responsibility for data (content) retention and backup
   * "Members" are responsible for separately backing up, on their own, the data created, uploaded, edited, and managed in the course of using the "Service".
   * The "Company" bears no liability for loss, damage, leakage, or delayed recovery of data caused by natural disasters, war, terrorism, infectious disease, national emergency, power outage, telecommunications carrier failure, Third-Party Service failure, force majeure, or comparable reasons.
5. Disputes between users and infringement of third-party rights
   * The "Company" is under no obligation to intervene in disputes between "Members", or between a "Member" and a third party (including those concerning copyright, portrait rights, trademark rights, trade secrets, and breach of contract), and bears no liability for damages arising therefrom.
   * "Members" warrant that the materials they upload, post, transmit, or link, and the use thereof, do not infringe the rights of third parties, and where damage is caused to the "Company" as a result, they shall indemnify the "Company" and compensate for the damage.
6. Disclaimer regarding AI features (including third-party AI)
   * Some features of the "Service" may be provided based on AI models, APIs, engines, and similar automation technologies provided by the "Company" or third parties (hereinafter "AI Technology").
   * Due to the nature of AI Technology, generated, recommended, converted, or corrected outputs may contain errors, omissions, distortions, bias, inaccurate information, unwanted expressions, similar or duplicate generations, and may potentially infringe third-party rights such as copyright, trademark rights, or portrait rights. The "Company" does not warrant the completeness, accuracy, currency, fitness for a particular purpose, or non-infringement of the outputs.
   * Before using outputs and before posting, distributing, or using them commercially, "Members" must carry out the necessary verification at their own responsibility and expense, including fact-checking and reviewing for rights infringement.
   * "Members" warrant that they hold lawful rights to, or have obtained the necessary licenses for, the materials they input to use AI features (prompts, images, manuscripts, and the like), and shall indemnify the "Company" and compensate for damages arising from any breach.
7. The "Company" bears no liability in any of the following cases.
   * Damages arising from a "Member's" breach of these Terms, violation of applicable laws, or unlawful acts
   * Damages arising from reasons attributable to a "Member"
   * Damages for which reasons attributable to the "Company" or specific harm have not been proven
   * Damages relating to disputes arising between "Members"
   * Damages arising in connection with the legality, accuracy, truthfulness, reliability, or validity of the "Service"
   * Damages arising from circumstances difficult for the "Company" to control, such as natural disasters, industrial action, or infectious disease
   * Other damages not attributable to the "Company"

### Article 15 (Damages Payable by the "Member")

1. "Members" shall compensate the "Company" for damages incurred by the "Company" due to the "Member's" breach of these Terms, violation of applicable laws, unlawful acts, or other reasons attributable to the "Member".
2. In the case of Paragraph 1, "Members" shall indemnify and defend the "Company's" officers, employees, agents, and the like, and hold them harmless.
3. The scope of damages payable by a "Member" includes, but is not limited to, the "Company's" legal costs, expenses, and other damages, to the extent permitted by applicable laws.

### Article 16 (Protection of Personal Information)

1. To protect "Members'" valuable personal information, the "Company" has established and complies with a privacy policy in accordance with the Personal Information Protection Act. "Members" can review the privacy policy on the "Service" screens.
2. The "Company" may collect and use "Members'" personal information in accordance with the privacy policy. However, "Members" may refuse to provide personal information or request its deletion at any time.
3. In accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, the "Company" may transmit advertising information for commercial purposes using electronic transmission media such as SMS and email where the "Member" has given prior written consent. In such cases, the "Company" shall also provide the "Member" with a means of refusing to receive advertisements, and the "Member" may refuse to receive them.

### Article 17 (Resolution of Disputes)

1. Where a dispute arises with a "Member", the "Company" shall take appropriate and prompt measures reflecting any legitimate opinion or complaint raised by the "Member". However, where prompt handling is difficult, the "Company" shall notify the "Member" of the reason and the handling schedule.
2. These Terms are governed by the laws of the Republic of Korea, and where litigation is filed in connection with these Terms, the court having jurisdiction under the Civil Procedure Act shall be the competent court.
3. Where a "Member" applies for remedy in connection with a dispute arising between the "Company" and the "Member", the matter may be subject to mediation by a dispute mediation body commissioned by the Fair Trade Commission or a Mayor/Provincial Governor.

***

* Announced: May 1, 2026
* Effective: May 16, 2026

<details>

<summary>Terms of Service prior to May 16, 2026</summary>

> Hello. This is NEXT LEVEL Studio Inc (hereinafter the "Company"), growing together with creators.
>
> The purpose of the Creco Terms of Service is to set out the rights, obligations, and responsibilities of the Company and its Members, as well as other necessary matters, in relation to the use of the Creco service.
>
> Details not covered in these Terms follow what is displayed on the service screens, and content posted on the service screens has the same effect as content written in these Terms.
>
> To protect the rights of Members, the Company has written the above in a way that is easy to understand and clearly communicated.
>
> **Please be sure to review this before using the Creco service.**

### Article 1 (Definitions)

The terms used in these Terms are defined as follows. Terms other than those below may be additionally defined in individual provisions of these Terms, and among terms not separately defined, statutory terms follow the definitions in the relevant laws.

* "Service" means all services provided by the "Company" through Creco.
* "Member" (or "User") means a person who agrees to these Terms, signs up for Creco, and receives the "Service".
* "Participant" means a "Member" who has been granted "Permission" to access a "Workspace" or "Project".
* "Workspace" means the largest unit provided by the "Service", a unit in which multiple "Projects" can be managed with Participants at the organizational level.
* "Project" means a unit for managing "Materials" and "Participants", a unit in which "Participants" and "Materials" can be managed on the basis of "Project Processes", "Episodes", and the like.
* "Project Process" means the classification of work handled within a "Project" (hereinafter the "Process").
* "Episode" is created by a "Member" for each "Project" and means a unit that has an order and in which "Materials" can be managed by "Project Process".
* "Permission" means regulating a "Member's" actions and access with respect to a "Workspace", "Project", "Project Process", and the like within the "Service".
* "Work" means the original file and image file of a creative work uploaded by a "Member" in order to use the "Service".
* "Related Materials" means materials created or uploaded by a "Member" within the "Service" in connection with a "Work", such as feedback, meeting notes, and guidelines.
* "Materials" means all information, including "Works" and "Related Materials", created by a "Member" in the "Service".
* "Paid Service" collectively means the features and "Services" that a "Member" uses by paying consideration to the "Company".
* "Payment" means a "Member" paying the usage fee through the "Company" (or a payment method / payment agency procedure designated by the "Company") in order to use the "Paid Service".
* "Subscription" means a form of service use in which the "Paid Service" is paid for on a recurring basis, such as monthly or annually. Unless the "Member" cancels, the subscription is automatically renewed on the same conditions at the end of each usage period, and the usage fee for the next period may be charged.
* "Plan" means a unit into which the "Paid Service" is divided so that it can be subscribed to, by "Workspace", "Storage", "Token", and the like.
* "Seat" means a seat unit allocated to a user account in order to use the features provided in a "Workspace".
* "Storage" means the storage space for data created and retained in a "Workspace". Usage is calculated based on the total volume of retained data, including "Materials" uploaded within the "Workspace".
* "Token" means the usage unit that may be deducted or consumed when using certain features provided in a "Workspace" (for example, the Assistant).
* "Discount" means reducing a certain amount or a certain percentage from the usage fee (or payment amount) that a "Member" is required to pay, in accordance with the conditions and methods set by the "Company".

### Article 2 (Use and Operating Policy of the "Service")

1. The "Company" provides "Members" with a "Service" in which Participants can upload "Works", "Related Materials", and the like, and interact with one another, by "Workspace" or by "Project".
2. "Members" may use the "Service" using information and communication devices such as computers and mobile phones. The specific content and conditions of use of individual services can be found in the individual terms and policies, announcements, and service screens.
3. The "Company" provides all "Members" with the same "Service" content in principle. However, in accordance with applicable laws such as the Juvenile Protection Act, or due to special circumstances relating to the provision of individual services, the "Company" may provide the service by classifying users by age or by a certain rating, or may restrict use of the service, for example by varying the content, hours of use, or number of uses of the service. Details in this regard can be found in the guidance and announcements on each "Service".
4. The "Company" may suspend provision of the "Service" if a "Member" acts in violation of these Terms.
5. As a rule, the "Service" is provided normally at all times unless there is a particular operational or technical impediment. However, the "Company" may temporarily suspend the "Service" on a date or at a time set by the "Company" for system inspection or updates.
6. The "Company" may suspend the "Service" temporarily or permanently without prior notice or announcement in the following situations, other than those above.
   1. Inspection, repair, or replacement of telecommunications facilities
   2. Failure of the information and communications network
   3. National emergency and other legal or technical failures
   4. Where the "Company" deems it necessary

### Article 3 (Membership Registration and Withdrawal of the "Member")

1. Membership registration is completed when a "Member" applies to the "Company" for membership in accordance with these Terms and receives the "Company's" acceptance of the membership registration.
2. An application for membership registration means that the "Member" has read and agreed to these Terms.
3. The "Company" in principle accepts membership registration applied for by a "Member" in accordance with these Terms. However, the "Company" may defer or refuse acceptance of membership registration in the following cases.
   * Where the applicant has refused to provide information required for membership registration
   * Where membership registration was applied for using another person's information or false information
   * Where membership registration was applied for with the purpose of disrupting public order
   * Where account use has been suspended for violating applicable laws, the terms of service, or the like
   * Where the applicant has obstructed the "Company's" business or caused damage to the "Company", or where there are grounds to suspect that membership registration was applied for with such a purpose
   * Where membership registration was applied for with a commercial purpose
   * Where membership registration cannot be accepted for other physical or technical reasons
4. "Members" may apply to withdraw their membership at any time in accordance with these Terms, and the Company in principle accepts the withdrawal applied for by the Member. However, the Company may refuse or withhold acceptance of the withdrawal in any of the following cases.
   * Where the "Member" has legal obligations to be performed toward the "Company"
   * Where a dispute has arisen, or is substantially likely to arise, between the "Member" and the "Company"
5. The "Company" may proceed with withdrawal of membership regardless of whether the "Member" has applied for it, in any of the following cases.
   * Where a "Member" does not consent to the amended Terms and the pre-amendment Terms cannot be applied to that "Member"
6. Upon withdrawal of membership, the "Company" deletes, destroys, or retains for a certain period the information provided by the "Member", in accordance with applicable laws and the privacy policy.
7. Upon withdrawal of membership, all of the "Member's" data, including all "Works" and "Related Materials" that can be viewed only from the "Member's" account, is deleted 30 days after withdrawal and cannot be recovered. However, "Works" and "Related Materials" created in a "Workspace" or "Project" managed by another "Member" are not deleted.
8. A "Member" applying to withdraw membership must back up the data created during the period of using the "Service" themselves, and the "Company" bears no liability for problems arising from the "Member's" failure to back up the data.

### Article 4 (Rights and Obligations of the "Member")

1. "Members" may use the "Service" provided by the "Company" on a paid or free basis. The "Company" posts the specific content and conditions of use of the "Paid Service" on the service screens.
2. "Members" may use the service at all times. However, the "Company" may temporarily suspend a "Member's" use of the "Service" in the following cases.
   * Inspection, repair, or replacement of telecommunications facilities
   * Failure of the information and communications network
   * Other legal or technical failures
   * Where the "Company" deems it necessary
3. "Members" may invite other "Members" to a "Workspace" or "Project" as "Participants". However, if invitations are sent indiscriminately to third parties who are not the intended users, the "Company" may temporarily suspend the "Member's" use of the "Service".
4. "Members" are responsible for verifying that "Materials" do not infringe the rights of third parties. If the rights of a third party are infringed, all responsibility lies with the "Member".
5. "Members" must manage their accounts and must not provide account information to third parties or allow it to be leaked.
6. "Members" may not circumvent, delete, modify, disable, weaken, or damage the information protection functions within the service; use robots, spiders, scrapers, or other automated means to access the service; decompile, reverse engineer, or disassemble software or other products or processes accessible through the "Service"; insert code or products or manipulate the "Service" in any manner; or use data mining, data harvesting, or data extraction methods.
7. "Members" may not upload, post, email, or otherwise send or transmit material designed to interrupt, destroy, or limit the functionality of computer software or hardware or telecommunications equipment relating to the "Service", including computer viruses and other computer code, files, or programs.
8. "Members" may freely create "Works" or "Related Materials" within the "Service". However, if materials created by a Member contain any of the following expressions, the "Company" may request their deletion or delete them.
   * Expressions that violate the laws of the Republic of Korea or of a foreign country
   * Expressions relating to a crime in the Republic of Korea or in a foreign country
   * Expressions for the commercial purposes of a "Member" or a third party
   * Expressions containing obscenity, violence, cruelty, gambling, or the like
   * Expressions that disrupt public order
   * Expressions that damage the reputation of the Company or a third party by alleging facts or falsehoods
   * Expressions that infringe the intellectual property of the "Company" or a third party
   * Discriminatory expressions that infringe an individual's human rights or right to equality
9. "Members" may not engage in the following acts in connection with use of the "Service". If a "Member" nevertheless engages in any of the following acts, the "Company" may take measures against the "Member", such as deleting "Materials", temporarily or permanently suspending the account, claiming damages, or filing a criminal complaint or accusation.
   * Acts that violate the laws of the Republic of Korea or of a foreign country
   * Acts that violate these Terms (including individual terms or policies)
   * Unlawful acts that directly or indirectly use the "Service"
   * Signing up as a member by entering fraudulent information
   * Obstructing the "Company's" business by deception, force, or the like
   * Obstructing a "Member's" use of the "Service" by deception, force, or the like
   * Misappropriating another person's personal information or payment method
   * Providing one's own account or payment method to a third party (including creating a security interest, trust, or the like) or permitting its use
   * Infringing the intellectual property of the "Company" or a third party
   * Damaging the reputation or credit of the "Company" or a third party
   * Posting information containing obscenity, violence, cruelty, gambling, or the like
   * Discriminatory acts that infringe an individual's human rights or right to equality
   * Using the "Service" for one's own or a third party's commercial purposes without the "Company's" prior permission
   * Collecting third-party information without authorization
   * Damaging or obstructing the "Service" operated by the "Company", or overloading its servers
   * Transmitting or posting information other than that specified by the "Company" (computer programs)

### Article 5 (Protection of Intellectual Property)

1. Ownership of all "Materials" created or uploaded in the "Service" is deemed to belong to the "Member" who uploaded those "Materials". The "Company" does not claim any ownership of a "Member's" "Materials".
2. "Members" may manage access permissions to the "Materials" they manage.
3. "Members" may apply additional security settings (read-only, password protection, and the like) to particular "Projects" or "Materials".
4. The "Company" applies technical and administrative security measures that meet industry standards, such as encryption and access control, to protect "Members'" "Materials". However, "Members" are responsible for maintaining the security of their own accounts and must not share passwords or account information with third parties.
5. The "Company" operates backup and recovery procedures to the extent it deems necessary for service operations. However, this is an operating policy for providing the service, and it does not guarantee whether particular data can be retained or recovered, the scope or timing of recovery, or the time at which recovery is completed. Data may be lost or damaged in whole or in part due to technical or operational limitations or failures of third-party services, and in such cases the "Company" bears no liability unless there is intent or gross negligence on the part of the Company. "Members" are responsible for maintaining separate backups of important data.
6. The "Company" may not review or reuse "Materials" created by a "Member" without authorization. However, if "Materials" created by a "Member" contain any of the following expressions, the "Company" may request their deletion or delete them.
   * Expressions that violate the laws of the Republic of Korea or of a foreign country
   * Expressions relating to a crime in the Republic of Korea or in a foreign country
   * Expressions for the commercial purposes of a "Member" or a third party
   * Expressions containing obscenity, violence, cruelty, gambling, or the like
   * Expressions that disrupt public order
   * Expressions that damage the reputation of the Company or a third party by alleging facts or falsehoods
   * Expressions that infringe the intellectual property of the "Company" or a third party
   * Discriminatory expressions that infringe an individual's human rights or right to equality
7. Where the "Service" is unavoidably discontinued, the "Company" shall use its best efforts to enable "Members" to receive their "Materials" in the manner they prefer.

### Article 6 (Use of Data and Restrictions on Training)

1. The "Company" does not use data such as "Materials" provided by a "Member" for the purpose of training AI models without the "Member's" consent.
2. In this Article, "training" means any act for the purpose of training, such as updating the parameters of an AI model, or building, refining, evaluating, or reusing training datasets.
3. However, the "Company" may process inputs, outputs, logs, and metadata to the extent necessary for providing the "Service" and operating it stably (incident response, security response, abuse prevention, customer support, performance measurement, and the like).
4. The "Company" may entrust processing work to third parties in order to provide the "Service", and imposes contractual restrictions so that the entrusted party does not use user data for training purposes beyond the scope of the entrusted purpose.
5. As a rule, the "Company" retains data only for the period necessary to process the request, and where retention is required by law or necessary for security or dispute response, it destroys the data after retaining it for the minimum period.

### Article 7 (Protection of Personal Information)

1. To protect "Members'" valuable personal information, the "Company" has established and complies with a personal information handling policy in accordance with the Personal Information Protection Act. "Members" can review the personal information handling policy on the "Service" screens.
2. The "Company" may collect and use "Members'" personal information in accordance with the personal information handling policy. However, "Members" may refuse to provide personal information or request its deletion at any time.
3. In accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, the "Company" may transmit advertising information for commercial purposes to "Members" using electronic transmission media such as SMS and email. In such cases, the "Company" shall also provide the "Member" with a means of refusing to receive advertisements, and the "Member" may refuse to receive them.

### Article 8 (Use of "Subscriptions" and the "Paid Service")

1. For a "Member" to use the "Paid Service", the "Member" must complete "Payment" in accordance with the procedure set by the "Company".
2. For a "Subscription", the usage period is renewed according to the cycle selected by the "Member", and unless the "Member" expresses an intention to cancel, it is automatically renewed at the end of each usage period and recurring "Payment" may be made.
3. "Members" may apply a "Discount" to a "Subscription" in accordance with the methods and conditions set by the "Company". However, the target and scope of the "Discount" may vary according to "Company" policy, and it may not apply to certain paid items (for example, token purchases or immediate upgrades).
4. The composition of "Plans" and their usage restrictions are as follows.
   * A "Workspace" "Plan" may include a number of "Seats", and a "Member" may allocate those "Seats" to "Participants" of the "Workspace". "Participants" to whom no "Seat" is allocated may be restricted from accessing the "Workspace" and using its features.
   * A "Seat" is allocated to only one user account at a time. The total number of "Seats" is limited according to the "Workspace" "Plan" subscribed to.
   * Where the limit provided by a "Storage" "Plan" is exceeded, the "Company" may restrict the features of the "Workspace", and in such cases the "Member" may lift the restriction by a method provided by the "Company", such as upgrading the "Plan".
   * A "Token" "Plan" grants "Tokens" that can be used during each usage period, and unused "Tokens" expire at the end of the usage period and do not carry over. Even where a "Member" purchases "Tokens", the purchased "Tokens" expire at the end of that usage period. (For example, if the billing date is the 1st of each month and the purchase is made on the 14th, they expire on the following 1st.)
5. "Members" must note the following regarding the "Subscriptions" they manage.
   * A "Member" may set and change the date on which recurring "Payment" for the "Subscription" is made (hereinafter the "Billing Date") within the range provided by the "Company".
   * A "Member" may change the "Plan" included in the "Subscription".
   * When upgrading a "Plan", the "Member" may choose to make "Payment" immediately and apply the change to the current "Subscription" right away, or to have it applied from the next "Billing Date".
   * Where any "Plan" included in the "Subscription" is downgraded, the change cannot be applied immediately and takes effect from the next "Billing Date". However, where a downgrade is attempted beyond current usage, the "Company" may restrict use of the "Service" or restrict the downgrade.
   * A "Member" must provide the information required for "Payment" (payment method information, billing information, and the like) accurately and keep it up to date, and the "Member" bears any disadvantage arising from errors in the "Member's" information.
   * Where payment fails on the "Billing Date", the "Company" shall inform the "Member" and may retry the payment during a grace period.
   * If payment is not completed by the end of the grace period, the "Subscription" may be terminated, and use of the service may be restricted from the time of termination.
   * Where 30 days have passed since the date of termination due to payment failure, the "Company" may delete all "Materials" in the "Workspace" in accordance with "Company" policy.

### Article 9 (Termination of the "Subscription" and Withdrawal of Offer)

1. "Members" may schedule cancellation of a "Subscription" through a feature within the "Workspace", in which case renewal does not take place from the next "Billing Date".
2. A "Member" who has not used the "Service" within the "Workspace" after "Payment" may apply for immediate termination (withdrawal of offer) by contacting customer support within 7 days.
3. "Members" may exercise withdrawal of offer in accordance with applicable laws such as the Act on the Consumer Protection in Electronic Commerce, and withdrawal of offer may be recognized within 7 days from the date of receiving the written statement of the contract terms. That is, a "Member" may withdraw the offer if they have not used the "Service" included within 7 days after applying for or renewing the "Subscription"; however, once 7 days have passed or the "Service" has been used, the offer cannot be withdrawn.
4. Where withdrawal of offer is legally permitted, the "Company" shall refund the payment amount within the period prescribed by law.
5. Where a "Subscription" is terminated, the "Company" retains all "Materials" in the "Member's" "Workspace" for 30 days, and after 30 days the "Company" may delete them all in accordance with its policy.
6. "Members" must back up their data themselves before the "Subscription" is terminated and the data is deleted as a result, and the "Company" bears no liability for the loss of data arising from a "Member's" failure to back up the data after termination of the "Subscription".

### Article 10 (Disclaimer of the "Company")

1. **Suspension and restriction of the service**
   * Where it is difficult for the "Company" to continue operating the "Service" due to bankruptcy, commencement of rehabilitation proceedings, business transfer, material difficulty in operating the "Service", or the like, the "Company" may suspend all or part of the "Service" from 30 days after the date of prior notice to "Members".
   * However, where prior notice is significantly difficult due to urgent incident response, security measures, requirements of laws or regulatory authorities, or Third-Party Service failures, notice may be given without delay afterwards.
2. **Disclaimer for failures caused by third-party services (cloud, communications, payment, storage, transmission, and the like)**
   * The "Service" may rely on facilities, platforms, APIs, and networks provided by third parties (hereinafter "Third-Party Services"), such as cloud infrastructure, CDN/transmission networks, data storage, messaging/notifications, payment gateways (PG), electronic signature/identity verification, maps, and email, in order to provide the service smoothly.
   * The "Company" bears no liability for damages arising from failures, delays, suspensions, errors, policy changes, billing changes, or discontinuation of Third-Party Services, or from reasons attributable to Third-Party Service providers.
3. **Security incidents such as hacking and viruses**
   * The "Company" implements technical and administrative measures to secure the level of safety required by applicable laws and notifications.
   * Nevertheless, the "Company" bears no liability for damages arising from reasons beyond the "Company's" reasonable control, such as unlawful intrusion by third parties (hacking), malicious code, DDoS, exploitation of vulnerabilities, network failures, or infection of a user's device.
4. Responsibility for data (content) retention and backup
   * "Members" are responsible for separately backing up, on their own, the data created, uploaded, edited, and managed in the course of using the "Service".
   * The "Company" bears no liability for loss, damage, leakage, or delayed recovery of data caused by natural disasters, war, terrorism, infectious disease, national emergency, power outage, telecommunications carrier failure, Third-Party Service failure, force majeure, or comparable reasons.
5. Disputes between users and infringement of third-party rights
   * The "Company" is under no obligation to intervene in disputes between "Members", or between a "Member" and a third party (including those concerning copyright, portrait rights, trademark rights, trade secrets, and breach of contract), and bears no liability for damages arising therefrom.
   * "Members" warrant that the materials they upload, post, transmit, or link, and the use thereof, do not infringe the rights of third parties, and where damage is caused to the "Company" as a result, they shall indemnify the "Company" and compensate for the damage.
6. Disclaimer regarding AI features (including third-party AI)
   * Some features of the "Service" may be provided based on AI models, APIs, engines, and similar automation technologies provided by the "Company" or third parties (hereinafter "AI Technology").
   * Due to the nature of AI Technology, generated, recommended, converted, or corrected outputs may contain errors, omissions, distortions, bias, inaccurate information, unwanted expressions, similar or duplicate generations, and may potentially infringe third-party rights such as copyright, trademark rights, or portrait rights. The "Company" does not warrant the completeness, accuracy, currency, fitness for a particular purpose, or non-infringement of the outputs.
   * Before using outputs and before posting, distributing, or using them commercially, "Members" must carry out the necessary verification at their own responsibility and expense, including fact-checking and reviewing for rights infringement.
   * "Members" warrant that they hold lawful rights to, or have obtained the necessary licenses for, the materials they input to use AI features (prompts, images, manuscripts, and the like), and shall indemnify the "Company" and compensate for damages arising from any breach.
7. The "Company" bears no liability in any of the following cases.
   * Damages arising from reasons attributable to a "Member"
   * Damages for which reasons attributable to the "Company" or specific harm have not been proven
   * Damages relating to disputes arising between "Members"
   * Damages arising in connection with the legality, accuracy, truthfulness, reliability, or validity of the "Service"
   * Damages arising from circumstances difficult for the "Company" to control, such as natural disasters, industrial action, or infectious disease

### Article 11 (Amendment of the Terms)

1. The "Company" may amend these Terms within a scope that does not violate applicable laws such as the Act on the Regulation of Terms and Conditions and the Act on the Consumer Protection in Electronic Commerce.
2. Where the "Company" amends these Terms, it shall specify the principal changes and the effective date and deliver them to "Members" by electronic means 7 days before the effective date. However, where content unfavorable to "Members" is included, it shall be delivered 30 days before the effective date.
3. Where the "Company" amends these Terms, it shall confirm "Members'" consent to the amended Terms. "Members" may consent to or refuse them, and the "Company" may deem consent to have been given if a "Member" does not indicate whether they consent within 7 days. However, if a "Member" does not consent to the amended Terms, the membership withdrawal procedure may proceed.

### Article 12 (Notices and Announcements)

1. The "Company" gives notices under these Terms by electronic means, through the email address, phone number, or the like provided by the "Member".
2. The "Company" may, in lieu of notices addressed to an unspecified number of "Members", post an announcement in the "Service" by electronic means for one week or longer. However, matters that have a material effect on a Member's use of the service shall be notified individually.

### Article 13 (Governing Law and Jurisdiction)

1. The interpretation and application of these Terms are governed by the laws of the Republic of Korea.
2. Where a dispute arises between the "Company" and a "Member", the district court having jurisdiction over the address of the "Company" or the "Member" shall be the court of first instance for resolving the dispute.

***

* Announced: January 15, 2026
* Effective: February 15, 2026

</details>
